Support Sessions

Guided support for templates, troubleshooting, and Squarespace questions.

Support Sessions are designed for template customers and past clients who need help navigating Squarespace, resolving issues, or getting unstuck on specific questions — without starting a new design project.

Three stone or ceramic spheres of varying sizes placed on a surface, with a neutral background.

These sessions focus on guidance and problem-solving, not redesign or layout changes.

You’ll leave with clarity on what to do next and the confidence to move forward on your own.

Close-up of a purple and yellow orchid flower on a green stem.

Session Options

30-Minute Support Session

Investment: $85 CAD

Best for a single question, quick troubleshooting, or clarifying one specific issue.

60-Minute Support Session

Investment: $150 CAD

Best for multiple questions, walkthroughs, or more involved troubleshooting.

What’s included

  • One-on-one support

  • Screen sharing as needed

  • Focused guidance based on your questions

If your request requires design changes or implementation, a Designer Day is the recommended next step.

Book a Support Session

If your request involves design changes or larger updates, a Designer Day may be a better fit.